How soon will my goods be delivered?

Your order are manufactured by VELUX in Denmark and will usually be delivered within 5-7 working days. Our courier service is available in most areas of mainland Great Britain. Occasionally we may be out of stock of certain items which could affect this estimated delivery time. In such cases you will be advised on expected delivery dates as soon as we are able.

Can an order be delivered to a different address other than my home?

Yes. Once you have placed your order you can checkout at which point you will be given the option to select a different delivery address.

What happens if I am out when my goods are delivered?

If your courier calls to deliver your goods when you are out, they will leave their calling card with a telephone number. You can then telephone them to arrange a convenient time for delivery.