Terms & Conditions

247LoftBlinds.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please complete our contact form or email us at info@247loftblinds.co.uk.

Window Codes

It is your responsibility to ensure that window codes are taken accurately. We can not be held responsible for blinds which do not fit if you have entered your window code incorrectly. Please click here to identify you window correctly.

Payment Options

All orders are paid for when your order is placed. Visa, Mastercard, Switch & Maestro are accepted online. Cheques, postal orders etc must be sent to us before your order is started. All orders paid by cheque will require a holding period of 7-10 days for your cheque to clear before the order will be put into production.

Changes, Cancellations and Refunds

Cancellations and Changes in orders can only be made for a period of 12 hours after your order is placed. All cancellations and changes effected during this 12 hour period will be subject to an administration charge of 6%. In the event that you cancel your order during this 12 hour period, 247LoftBlinds.co.uk will refund your money minus this administration charge. Under no circumstance will 247LoftBlinds.co.uk either refund any money or issue any credits for a credit card purchase if the cancellation or change occurs at any time beyond this 12 hour period.

On extremely rare occasions there may be delays caused by out-of-stock materials, shipping delays, temporary factory overload, holidays, or other factors beyond our control. In the event of a known delay, you will be contacted that day. 247LoftBlinds.co.uk reserves the right to reject any order, at its discretion.

Discontinued and/or Back Ordered Items

247LoftBlinds.co.uk has no control over materials that are discontinued or placed on backorder by the various manufacturers. 247LoftBlinds.co.uk will make every effort to remove discontinued items as soon as we are made aware of them and will notify you whenever we receive notice of any backorders.

VAT

All prices quoted on our website are inclusive of VAT at the prevailing rate.

Inspection of Merchandise

IMPORTANT: Inspect your blinds as soon as you receive them and notify 247LoftBlinds.co.uk immediately of any damages in shipment. Also, please check to make sure that the products you ordered were made exactly as you specified when you ordered them. If you notify 247LoftBlinds.co.uk that the merchandise has been damaged in shipment or was made incorrectly within 48 hours days of the date that the merchandise is delivered to you, 247LoftBlinds.co.uk will have the damaged merchandise either repaired or replaced at no cost to you.

If you do not notify 247LoftBlinds.co.uk that the merchandise has been damaged in shipment during this 48 hour period, 247LoftBlinds.co.uk will not repair or replace the damaged merchandise at no cost to you.

Do I Need to Buy Hardware or Screws?

All hardware is provided with the exception of screws. This is due to the fact that differing screws are needed in differing applications. The exact length and type of screw will vary depending on whether you are mounting your blinds into drywall, wood, concrete or metal. As a result we do not send mounting screws with your order.

Reaching Us

If you need to reach us, please use our contact form or email us on info@247LoftBlinds.co.uk, alternatively, use the following contact details: -

Phone: 0870 760 2472 (Monday to Friday 9am to 5pm.)
If the line is busy you will be directed to our answer phone.

Please leave a message and we will contact you.

Fax: 0870 748 1412

Postal Address

247LoftBlinds.co.uk 175 Lockwood Road, Lockwood, Huddersfield, West Yorkshire, HD1 3TG